Kemper Technology Consulting



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Online Support and Online Class Options

Kemper Technology Consulting is using Internet technology to provide you with another choice when you need technical support or training. Whether you want to improve personnel productivity, train new employees, or eliminate travel, our online classes are the perfect solution.

Online classes are the newest interactive way to learn to use your software or about new features, using the latest Internet technology that links us together via telephone and computer. This technology allows customized training to meet your needs covering a wide range of software.

Using this new technology, we offer:

•	Extensive training for new and experienced computer users

•	Quick response from our technical support staff

Our online classes start at an introductory rate of $40 for a one-hour session. You'll actually see our smiling faces on your computer screen!

Whether you are already an experienced computer user or are just starting out, our experts will walk you through product features, and show you tips and tricks and other helpful hints.

You can listen, watch, and learn and have the ability ask questions or talk to us in the comfort of your office or home -- all you need is a computer, a telephone, and an Internet connection. You don't even need to upgrade or install special software on your computer.

Benefits of Online Classes

•	Improve employee productivity with short sessions (1 to 2 hours)

•	Quickly train new employees on your software

•	No travel expense, no meals, no hotel -- no lost time!

•	Train one employee, an entire department, or all of your company at one time

•	Live connection puts you in direct contact with Kemper Technology Consulting experts

•	Fully interactive sessions -- you ask, we show you how!

•	Great value for your training dollar!

Online Technical Support

Online technical support will enable you to receive quick response to your tech support issues via the Internet without the need to drive to your site. This service is being provided at an introductory rate of $40 per incident.

Benefits of Online Support

•	Shorter response time
•	Minimize your down time
•	Reduce travel cost

How Does This Technology Work?

Kemper Technology Consulting Online Classes utilize a special "plug-in" software component that installs itself to give your Internet browser (Netscape 4.x+ or Internet Explorer 4.x+) special capabilities.

After signing up for Kemper Technology Consulting Online Classes, you will receive a confirmation email with a password and instructions. The instructions will contain a telephone number to call in order to join a simultaneous teleconference. It's like having us visit your office -- just more convenient!

How Do I Join a Class?

Bookmark this page so that you may quickly return on the day of your class to access our link to the training "meeting." Simply click on the "Current Meetings" Button to view a list of the meetings scheduled for the next 24 hours along with the meeting(s) currently in progress.

If this is your first online class, click the "New User" Button to load the plug-in and accept the security message. This will load quickly and take you back to the meetings list.

If the meeting you wish to join is not listed as a current meeting, please stand by -- it will start shortly. Click the "Refresh List" Link to refresh the display. Once we have started the meeting it will appear in the current meetings section.

Simply click the "Join Now" Link to be taken to the meeting. When prompted, enter your name, email address, and the session password from your confirmation email. A screen will appear showing the name of your host and any other attendees who have already logged into the meeting.